Shipping & Delivery Policy
Everything SCORPIO BLACK makes is digital. Nothing is shipped, and there are no shipping charges.
How you receive your order
- By email, as a download link, to the email address you gave when booking.
- The Mark: your sound signature in 2 versions (with your name tag, and instrumental).
- The Anthem and The Era: your song in WAV and MP3, Reel-ready cuts, lyrics PDF, your cover and your digital numbered venom record plaque.
- The Stage: performance mix, instrumental, dance edit, practice versions at 75% and 90% speed, an 8-count intro and your cover.
- The Brand: your brand anthem, sonic logo, ad cuts and your written licence.
- Download links stay active for at least 30 days. Save your files; we can resend them on request.
When you receive it
- After booking: we contact you within 48 hours.
- Sample: within 3 days of your turn in the queue.
- Delivery: on the date confirmed when your project is accepted. The maximum is 3 months.
- The full-quality files are sent once the full payment is complete.
- Delays on your side (story, approvals, photo, voice recordings or payments) move the delivery date.
Full Artist Release is separate
For pieces released under your name, your Full Artist Release on Spotify, Apple Music, YouTube Music, JioSaavn, Instagram and other platforms comes after delivery. Once the platforms approve it, we lock your Release Night together, at least 10 days out and within 6–8 weeks of your approval of the delivered song and cover. Your caller tune on Jio, Airtel, Vi and BSNL follows, usually 7–21 days after release. The streaming release date is not your delivery date. See the Terms, sections 5A and 5C.
If something goes wrong
- Didn't get the email? Check your spam folder, then write to scorpioblackmusic@gmail.com. We resend within 48 hours.
- If we miss your confirmed delivery date by more than 14 days, see the Refund Policy.